{"id":3016,"date":"2024-05-01T03:47:02","date_gmt":"2024-05-01T03:47:02","guid":{"rendered":"https:\/\/shop.okacc.com\/refund-policy\/"},"modified":"2024-05-01T04:01:54","modified_gmt":"2024-05-01T04:01:54","slug":"politica-de-reembolso","status":"publish","type":"page","link":"https:\/\/shop.okacc.com\/es\/politica-de-reembolso\/","title":{"rendered":"Politica de reembolso"},"content":{"rendered":"<p>Bienvenido a Okacc Hybrid baterias, donde nos dedicamos a brindarles a nuestros clientes bater\u00edas para autom\u00f3viles h\u00edbridos de la m\u00e1s alta calidad. Estamos seguros de que quedar\u00e1 satisfecho con su compra, pero entendemos que a veces las cosas no salen seg\u00fan lo planeado. Ofrecemos una pol\u00edtica de reembolso de 7 d\u00edas para garantizar su tranquilidad. Sin embargo, esta pol\u00edtica de devoluci\u00f3n no se aplica a ofertas y regalos especiales.<\/p>\n<p>Le pedimos que cumpla con algunas condiciones simples para ser elegible para un reembolso. Primero, la bater\u00eda debe devolverse en su embalaje original y nueva, sin usar. En segundo lugar, la bater\u00eda no debe haber sido instalada, utilizada ni da\u00f1ada de ninguna manera. Finalmente, la bater\u00eda debe devolverse dentro de los siete d\u00edas posteriores a la fecha de compra original, junto con el comprobante de compra, como un recibo o confirmaci\u00f3n del pedido.<\/p>\n<p>Entendemos que devolver una bater\u00eda puede ser una molestia. Recomendamos utilizar un servicio de env\u00edo rastreable y adquirir un seguro para garantizar que la bater\u00eda no se pierda ni se da\u00f1e durante el transporte. Una vez que recibamos la bater\u00eda, nuestros t\u00e9cnicos la inspeccionar\u00e1n para confirmar que cumple con los criterios de elegibilidad descritos anteriormente, lo que puede demorar hasta 5 d\u00edas h\u00e1biles. Le reembolsaremos el m\u00e9todo de pago original dentro de los siete d\u00edas h\u00e1biles si la bater\u00eda cumple con los criterios.<\/p>\n<p>Si la bater\u00eda no cumple con los criterios de elegibilidad, se lo notificaremos y se la devolveremos a su cargo. Tambi\u00e9n podemos cobrar una tarifa de reposici\u00f3n por la inspecci\u00f3n y las reparaciones necesarias. Sin embargo, estamos seguros de que quedar\u00e1 satisfecho con su compra y nuestro excelente servicio al cliente.<\/p>\n<p>Adem\u00e1s de nuestra pol\u00edtica de reembolso, todas nuestras bater\u00edas para autom\u00f3viles h\u00edbridos vienen con una garant\u00eda que cubre defectos de materiales y arte durante un per\u00edodo espec\u00edfico. El per\u00edodo de garant\u00eda y la cobertura pueden variar seg\u00fan el modelo de bater\u00eda y otros factores, pero siempre estamos aqu\u00ed para ayudarlo si tiene alguna pregunta o inquietud. Si cree que su bater\u00eda est\u00e1 defectuosa y desea presentar un reclamo de garant\u00eda, comun\u00edquese con nosotros en support@okacc.com para obtener m\u00e1s instrucciones.<\/p>\n<p>Nos esforzamos por hacer que nuestra pol\u00edtica de reembolso y garant\u00eda sean lo m\u00e1s claras y sencillas posible, pero entendemos que puede haber algunas excepciones. No podemos ofrecer un reembolso por bater\u00edas instaladas, usadas o da\u00f1adas de alguna manera ni por bater\u00edas devueltas despu\u00e9s del per\u00edodo de reembolso de 7 d\u00edas. Las bater\u00edas que se devuelvan sin su embalaje original o en condiciones usadas o las bater\u00edas que hayan sido modificadas o alteradas de alguna manera tampoco son elegibles para un reembolso.<\/p>\n<p>Si tiene alguna pregunta o inquietud sobre nuestra pol\u00edtica de reembolso o garant\u00eda, no dude en contactarnos en sales@okacc.com antes de comprar. Siempre estamos aqu\u00ed para ayudar y queremos asegurarnos de que tenga la mejor experiencia posible con las bater\u00edas h\u00edbridas Okacc.<\/p>","protected":false},"excerpt":{"rendered":"<p>Welcome to Okacc Hybrid Batteries, where we are dedicated to providing our customers with the highest quality hybrid car batteries. We are confident you will be satisfied with your purchase, but we understand that sometimes things don&#8217;t go as planned. We offer a 7-day refund policy to ensure your peace of mind. However, this return policy does not apply to special offers and gifts. We ask that you meet a few simple conditions to be eligible for a refund. First, the battery must be returned in its original packaging and new, unused condition. Second, the battery must not have been installed, used, or damaged in any way. Finally, the battery must be returned within seven days of the original purchase date, along with proof of purchase, such as a receipt or order confirmation. We understand that returning a battery can be a hassle. We recommend using a trackable shipping service and purchasing insurance to ensure the battery is not lost or damaged in transit. Once we receive the battery, our technicians will inspect it to confirm that it meets the eligibility criteria outlined above, which may take up to 5 business days. We will refund the original payment method within seven business days if the battery meets the criteria. If the battery does not meet the eligibility criteria, we will notify you and return the battery at your expense. We may also charge a restocking fee for the inspection and necessary repairs. However, we are confident you will be satisfied with your purchase and our top-notch customer service. In addition to our refund policy, all of our hybrid car batteries come with a warranty covering defects in materials and artistry for a specified period. The warranty period and coverage may vary depending on the battery model and other factors, but we are always here to help if you have any questions or concerns. If you believe your battery is defective and want to make a warranty claim, please get in touch with us at support@okacc.com for further instructions. We strive to make our refund policy and warranty as clear and straightforward as possible, but we understand there may be some exceptions. We cannot offer a refund for batteries installed, used, or damaged in any way or for batteries returned after the 7-day refund period. Batteries that are returned without their original packaging or in used condition or batteries that have been modified or altered in any way are also ineligible for a refund. If you have any questions or concerns about our refund policy or warranty, please don&#8217;t hesitate to contact us at sales@okacc.com before purchasing. We are always here to help and want to ensure you have the best possible experience with Okacc Hybrid Batteries.<\/p>","protected":false},"author":33,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3016","page","type-page","status-publish","hentry","post-no-thumbnail"],"_links":{"self":[{"href":"https:\/\/shop.okacc.com\/es\/wp-json\/wp\/v2\/pages\/3016","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.okacc.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.okacc.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.okacc.com\/es\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.okacc.com\/es\/wp-json\/wp\/v2\/comments?post=3016"}],"version-history":[{"count":0,"href":"https:\/\/shop.okacc.com\/es\/wp-json\/wp\/v2\/pages\/3016\/revisions"}],"wp:attachment":[{"href":"https:\/\/shop.okacc.com\/es\/wp-json\/wp\/v2\/media?parent=3016"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}